Frequently Asked Questions
Do we use recycled gold?
In line with our commitment to responsible jewellery, the majority of our creations are crafted from recycled gold, combining timeless brilliance with respect for natural resources.
Where do our diamonds come from?
Our G-VS quality diamonds are ethically sourced from a trusted diamantaire who is a signatory of the Kimberley Process — an international certification scheme ensuring the traceability and responsible origin of each stone.
What are the delivery times?
All orders placed from Monday to Friday are processed the same day.
Delivery takes between 2 to 6 working days, depending on the chosen shipping method and destination country.
International orders include customs duties and shipping fees.
A tracking number will be provided as soon as your order is dispatched.
What delivery options are available?
Click & Collect: Free of charge, available approximately 4 hours after your order at our boutique (1 rue du 29 Juillet, 75001 Paris).
Courier Delivery: Same-day delivery within Paris for all orders placed before 1pm.
Standard Delivery: 3 to 6 working days.
Can I return my order?
You have 14 days from receipt to return your order free of charge (excluding deliveries outside the EU).
The jewellery must be unworn, in its original box, and accompanied by its certificate of authenticity.
To initiate your return, please email us at: info@statement.paris.
Answer
When will I be refunded?
Refunds are usually processed within 24 to 48 hours after we receive your returned order.
They are issued to the original payment method used at the time of purchase.
In line with our commitment to responsible jewellery, the majority of our creations are crafted from recycled gold, combining timeless brilliance with respect for natural resources.
Our G-VS quality diamonds are ethically sourced from a trusted diamantaire who is a signatory of the Kimberley Process — an international certification scheme ensuring the traceability and responsible origin of each stone.
All orders placed from Monday to Friday are processed the same day.
Delivery takes between 2 to 6 working days, depending on the chosen shipping method and destination country.
International orders include customs duties and shipping fees.
A tracking number will be provided as soon as your order is dispatched.
Click & Collect: Free of charge, available approximately 4 hours after your order at our boutique (1 rue du 29 Juillet, 75001 Paris).
Courier Delivery: Same-day delivery within Paris for all orders placed before 1pm.
Standard Delivery: 3 to 6 working days.
You have 14 days from receipt to return your order free of charge (excluding deliveries outside the EU).
The jewellery must be unworn, in its original box, and accompanied by its certificate of authenticity.
To initiate your return, please email us at: info@statement.paris.
Answer
Refunds are usually processed within 24 to 48 hours after we receive your returned order.
They are issued to the original payment method used at the time of purchase.